Privacy Policy for goto.ng
Last Updated: October 26, 2023
1. Introduction
Welcome to goto.ng ("we," "us," or "our"). goto.ng is a link optimization service provided by Haqqman Technology Limited. We are committed to protecting your privacy and handling your data in an open and transparent manner.
This Privacy Policy explains how we collect, use, process, and disclose your information across the goto.ng platform.
This policy is designed to comply with the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR). By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide and improve our services to you. The types of information we collect are:
2.1. Information You Provide to Us
- Account Information: When you create a goto.ng account via Google Single Sign-On (SSO), we collect your name and email address as provided by Google. We use this to create and manage your user profile.
- Profile & Link Information: When you create links, you provide us with the original long URL. You may also voluntarily provide additional information, such as a title or metadata for the link.
- Payment Information: When you purchase credits or additional services (like a custom domain), our payment processor, Paystack, will collect your payment information. We do not store your full payment card details on our servers.
2.2. Information We Collect Automatically
- Link-Click Data: When someone clicks on a goto.ng link, we automatically collect information about the interaction. This includes the IP address, the user agent of the device, the referring website or source, and the date and time of the click. (Note: Currently, detailed analytics like location are mocked, but this describes our intended future functionality).
- Usage Information: We log technical data about your interactions with our services, such as your IP address, browser type, operating system, and the pages you visit on our site.
- Cookies and Similar Technologies: We use cookies to operate and administer our site, gather usage data, and improve your experience. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for various purposes:
- To Provide and Maintain Our Service: To create and manage your account, shorten links, provide analytics, and enable all platform features.
- To Process Transactions: To process payments for credits and features.
- To Improve Our Services: To understand how users interact with our platform, allowing us to enhance user experience, develop new features, and fix bugs.
- For Security and Fraud Prevention: To protect our platform, our users, and the public from fraud, abuse, and security threats.
- To Communicate With You: To send you service-related announcements, updates, and support messages.
4. Legal Basis for Processing Your Data (GDPR & NDPR)
Our legal basis for collecting and using your personal information will depend on the information concerned and the context in which we collect it. We will normally collect personal information from you only:
- Where we need it to perform a contract with you (e.g., to provide the goto.ng service).
- Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for analytics and fraud prevention).
- Where we have your consent to do so (e.g., for marketing communications).
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties in the following circumstances:
- Service Providers: We work with third-party service providers for hosting (Firebase), payment processing (Paystack), and infrastructure (Vercel). These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to protect our rights, your safety, or the safety of others.
6. Your Data Protection Rights
In line with GDPR and NDPR, you have the following rights:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at privacy@haqqman.com.
7. Data Security and Retention
We implement robust technical and organizational measures to protect your data. We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We ensure that any such transfers comply with GDPR, NDPR, and other applicable laws through appropriate safeguards.
9. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@haqqman.com
- By visiting this page on our parent website: https://haqqman.com/contact